The covid-19 crisis brought to light the importance of retail workers. Retail workers, especially food retail, have been providing an essential service. Globally, the retail sector is changing at a rapid pace. What changes are happening in the retail sector in Africa? How do we ensure that retail workers are protected in the wave of the fourth industrial revolution? These are just some of the questions faced by retail workers today. Workers and their union representatives can find clarity and a way forward in the Future of Retail in Africa study, produced through the support of FES Trade Union Competence Centre.